We are informing you of a critical safety alert regarding specific GRILLON products. Petzl has identified a potential issue with certain items produced recently, specifically those manufactured between October and December 2023. The concern centers around the incorrect mounting of ropes in the rope adjuster, which compromises the product's blocking function, posing a potential risk of injury.
Immediate Action Required:
Inspection Protocol: A comprehensive inspection is essential to identify affected products. Please follow the detailed inspection procedure outlined below to ensure the safety of users.
Inspection Procedure:Thoroughly examine the rope adjuster of GRILLON products manufactured between October and December 2023.Identify any instances of incorrectly mounted ropes that may compromise the product's blocking function.
If product was manufactured before October 2023 or after December 2023: your product is out of the scope of this request for inspection.
Follow the provided guidelines to determine the appropriate course of action based on the inspection results.
Replacement or Repair: Based on the inspection findings, determine whether affected products require replacement or repair
Our commitment to ensuring the safety of GRILLON product users is paramount. If you have any specific enquiries or concerns, please contact us directly: email@example.com
Thank you for your immediate attention to this matter.