Click & Collect

 

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What is Click & Collect?

You can order your products online & collect from our showroom in our Hallam Showroom. 

Which items can I order with Click & Collect?

If all items in your cart are in-stock at some of our warehouses, you'll be able to choose "Click & Collect" during the checkout process. We'll gather all the items together and send them to our Hallam Showroom for you to collect.

When do I collect?

You'll receive a notification by email telling you when your order will be ready.?When it's ready, we'll also phone you. If you order before Tuesday, you may pick up your items on Thursday between 9am - 3pm. If you require an urgent order, we can arrange it our Hallam location.

Which Location do I go to for Click & Collect?

Click & Collect is available from Absafe's Hallam Showroom:
UNIT 4, 167 PRINCES HWY, HALLAM, 3803
Phone to please book your pickup: 1300 227 233 (ABSAFE) 

How do I place a Click & Collect order?

1. Browse products online
2. Add to cart & go to checkout.
3. On the checkout page, if all items are in our various warehouses, you will be offered the choice of Click & Collect.?(If some items need to be ordered-in from suppliers, you will only be offered delivery).
4. We’ll confirm your order. Once you’ve placed your order, and we've gathered your items, you’ll receive a confirmation email that says when your order will be ready to collect.
5. Pick up your order!
** Please note: Click & Collect orders will be kept for 30 days from the day you’ve placed your order. If not collected after 30 days, we may need to cancel your order; we would contact you to arrange a refund.

Can I change my Click & Collect order?

You can change or modify your order by calling our customer service team on 1300 227 233 (ABSAFE)  - please note, changes may delay your order; any refunds must be sent back to your original payment method (cannot refund cash).

Is there a charge for Click & Collect?

Click & Collect is a free service.

Can I nominate someone to pick up my order on my behalf?

Yes, you can. You can nominate someone else to pick up your order by leaving a note at the checkout. If you’re sending someone else to pick up your order they are required to bring:
* Valid photo ID &
* The order number